Data Controller and Owner
Hypertise Ltd, trading as hypertise.com (“Hypertise”)
Hypertise Ltd,
International House,
Holborn Viaduct,
London, EC1A 2BN
United Kingdom
Contact url: https://hypertise.com/contact-us/
Types of Data collected
Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, first name, last name, company name, email address and various types of Data.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
All Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by this Application or by the owners of third party services used by this Application serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.
Users are responsible for any third party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.
Mode and place of processing the Data
Methods of processing
The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.
Place
The Data is processed at the Data Controller’s operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.
Retention time
The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.
The use of the collected Data
The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Traffic optimization and distribution, Contacting the User and Registration and authentication.
The Personal Data used for each purpose is outlined in the specific sections of this document.
Personal Data is used for
- Payment purposes and to provide customer support;
- To announce special offers or provide other information from time to time via e-mail. We may also send e-mails announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail;
- To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customise your visit.
We will not provide any of your Personal Data to any other entity other than:
- a law enforcement or regulatory agency where necessary (e.g. if we have to comply with a court order we receive);
- a person or company who acquires our business;
- third parties who perform services on our behalf (such as payment processing, content distribution, data storage, etc), subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
- To our subsidiaries and affiliates, or
- As otherwise needed to protect or enforce our rights or the rights of others.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
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Analytics
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.
Piwik (This Application)
Piwik is an analytics software used by this Application to analyze data directly without the help of third parties.
Personal Data collected: Cookies and Usage Data.
Privacy Policy
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Contacting the User
Contact form (This Application)
By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
Personal Data collected: company name, email address, first name, last name and various types of Data.
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Registration, authentication, and payment
By registering, authenticating, and/or completing payments through this Application, Users allow this Application to identify them and give them access to dedicated services.
Depending on what is described below, third parties may provide registration, payment, and authentication services. In this case, this Application will be able to access some Data, stored by these third party services, for registration or identification purposes.
PayPal (PayPal Inc.)
PayPal is a registration, authentication, and payment service provided by PayPal Inc. and is connected to the PayPal network. PayPal is used by us for authentication and billing purposes.
Personal Data collected: IP address, cardholder name, billing and shipping address, email, phone number, and various types of Data as specified in the privacy policy of the service.
Place of processing: See the PayPal privacy policy – Privacy Policy
MaxMind (MaxMind Inc.)
MaxMind is a geolocation and fraud prevention service provided by MaxMind Inc. MaxMind is used by us to process new account registrations and payment activities for the purposes of anti-fraud and anti-hacking protection.
Personal Data collected: IP address, cardholder name, billing and shipping address, email, phone number, and various types of Data as specified in the privacy policy of the service.
Place of processing: See the MaxMind privacy policy – Privacy Policy
NameCheap (NameCheap Inc.)
NameCheap is an ICANN Accredited domain registration service provided by NameCheap Inc. NameCheap is used by us for is used by us for domain registration purposes. Furthermore, the domain registration information may be made publicly in a WHOIS database as per ICANN policy. If you do not wish to make your domain registration information publicly available in the WHOIS database, we offer a free domain ID protection service which you can activate at the time of registration, or afterwards.
Personal Data collected: IP address, cardholder name, billing and shipping address, email, phone number, and various types of Data as specified in the privacy policy of the service.
Place of processing: See the NameCheap privacy policy – Privacy Policy
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Data optimization, storage, processing and distribution
This type of service uses servers located across different countries and to optimize performance and distribute content.
Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User’s browser.
Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information User are transferred.
CloudFlare (Cloudflare)
CloudFlare is a traffic optimization and distribution service provided by CloudFlare Inc.
The way CloudFlare is integrated means that it filters all the traffic through this Application, i.e., communication between your website and the User’s browser, while also allowing analytical data from this Application to be collected.
Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.
Place of processing: See the CloudFlare Privacy Policy – Privacy Policy
OVH (OVH SAS)
OVH is a server, hosting and datacentre service provided by OVH.
The way OVH is integrated means that your website, files, data or the Application may be stored, processed, or distributed on OVH servers, i.e., communication between your website and the User’s browser.
Personal Data collected: Various types of Data as specified in the privacy policy of the service.
Place of processing: United Kingdom, Canada & France – Privacy Policy
Oracle Cloud Infrastructure (Oracle Corporation)
Oracle Cloud Infrastructure is a server, hosting and datacentre service provided by the Oracle Corporation.
The way Oracle is integrated means that your data, website, files, or the Application may be stored, processed, or distributed Oracle servers, i.e., communication between your website and the User’s browser.
Personal Data collected: Various types of Data as specified in the privacy policy of the service.
Place of processing: See the Oracle Privacy Policy – Privacy Policy
Google (Google Inc)
Google is a is a server, hosting and data processing service provided by Google Inc.
We may use some Google Services, for example embedding videos from their “YouTube” service, or using their web font distribution to distribute “web font” files to improve your browsing experience on our website. If you do not wish use “web fonts”, you can change your browser settings.
Personal Data collected: Various types of Data as specified in the privacy policy of the service.
Place of processing: See the Google Privacy Policy – Privacy Policy
Additional information about Data collection and processing
Legal action
The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.
Additional information about User’s Personal Data
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
System logs and maintenance
For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.
The rights of Users
Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.
This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.
Information about this privacy policy
The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Iubenda and hosted on Iubenda’s servers.
Definitions and legal references
Personal Data (or Data)
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Usage Data
Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
User
The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.
Data Subject
The legal or natural person to whom the Personal Data refers.
Data Processor (or Data Supervisor)
The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.
Data Controller (or Owner)
The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.
This Application
The hardware or software tool by which the Personal Data of the User is collected.
Cookies
Small piece of data stored in the User’s device.
Legal information
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
This privacy policy relates solely to this Application.
This file was last modified in Mar 2023: Summary: Updated data processing to include Oracle Cloud Infrastructure
