10th April 2017

Contact Us

We’ve got five ways for you to get in contact with us, depending on what you need help with.

I have a basic question

  • If you have a general question about our servers or your web hosting plan, chances are we’ll have the answer right here for you.

I have a technical question or a problem with my service

  • If you’re already a customer, the best place for technical or after-sales related questions is in our support ticketing system. Our support staff are available for any technical questions you might have.

I have a sales question

  • Have a pre-sales question that’s not answered in our sales FAQs? Fill out the form here and we’ll get back to you.

I have a billing question

  • Whether it’s about upgrading your plan, changing your billing details or requesting a refund, fill out the form here and we’ll be happy to help.

My question is not listed here

  • No worries! Simply fill out the form here and we’ll connect you with the right people.