We’ve got five ways for you to get in contact with us, depending on what you need help with.
I have a basic question
- If you have a general question about our servers or your web hosting plan, chances are we’ll have the answer right here for you.
I have a technical question or a problem with my service
- If you’re already a customer, the best place for technical or after-sales related questions is in our support ticketing system. Our support staff are available for any technical questions you might have.
I have a sales question
- Have a pre-sales question that’s not answered in our sales FAQs? Fill out the form here and we’ll get back to you.
I have a billing question
- Whether it’s about upgrading your plan, changing your billing details or requesting a refund, fill out the form here and we’ll be happy to help.
My question is not listed here
- No worries! Simply fill out the form here and we’ll connect you with the right people.